Privacy Notice

Sections 5, 11 and 12 of the Client Agreement below describe clinical records, optional recording, confidentiality limits and access to or correction of records. Information may be shared with your authorisation, where required or authorised by law, or under an applicable legal exception, including serious-threat conditions where met. Audio/video recording requires separate optional consent in Schedule A; refusing recording does not prevent ordinary counselling. Records are retained according to applicable legal and professional requirements and the practice’s documented policy. Section 12.1 also requires a separate Privacy Policy covering the practice’s actual information handling. That separate policy is not included in this download; contact the practice for it. This page summarises the agreement and is not the separate Privacy Policy.